Privacy Policy

Effective Date: November 25, 2025

This Privacy Policy describes how Appliance Decoder (“we,” “us,” or “our”) collects, uses, and protects the non-personal data provided by users (“you” or “your”) of the appliancedecoder.com website (the “Service”).

1. Information We Collect

Since our Service operates as an informational content directory, we primarily collect non-personally identifiable information (NPI) through passive tracking technologies.

A. Non-Personally Identifiable Information (NPI)

We collect information regarding your use of the Service, such as:

  • Browser type and version, device type, operating system, and screen resolution.
  • Pages you view, the time spent on those pages, and the specific error codes you searched for.
  • The date and time of your visit and your general geographic location (country or region).

B. Personally Identifiable Information (PII)

We only collect PII when you voluntarily provide it to us via the Contact Form:

  • Contact Form Data: Your name and email address, used solely to respond to your specific inquiry (e.g., business proposals or data reporting). This information is stored on our website database and is not shared with third parties, except as necessary to fulfill your request.

2. How We Use the Information

We use the data collected for the following purposes:

  • To understand which appliance issues are most common and improve the content structure of the Service.
  • To monitor and analyze the effectiveness of our articles, speed, and user experience.
  • To track the success of affiliate links (e.g., determining if a click resulted in an affiliate referral).
  • To maintain security and protect against unauthorized or illegal activity.

3. Third-Party Data Collection (Cookies & Tracking)

We use third-party services that set cookies and track user behavior:

A. Analytics and Tracking Technologies

We use various third-party analytical and performance tracking services (including but not limited to services provided by Google) to collect non-personally identifiable information (NPI) about user interactions, traffic patterns, and site performance. These services use cookies and similar technologies to help us understand how users find and use the Service, enabling us to measure content effectiveness and improve your experience.

B. Affiliate Links and Cookies

The Service contains affiliate links (e.g., to Amazon or repair parts suppliers). When you click an affiliate link, a third-party cookie may be placed on your device to track your purchase for commission purposes. We do not control these third-party cookies, and your activity is governed by the privacy policy of the affiliate partner (e.g., Amazon’s policy).

4. Your Rights and Choices

Depending on your location (such as Canada, the EU, or California), you may have the following rights:

  • The right to be informed about the data we collect.
  • The right to access and rectify your personal information (PII) submitted via the contact form.
  • The right to object to the processing of your data.

You can exercise these rights by contacting us via the Contact Us page on this web site.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the Contact Us page on this web site.